experience-centerd design:Observation

Yen-ning and I went to Youn's office today after the class of 501. Yen-ning asked several interesting questions about experience-centerd design.

How to do it? Firstly, designers should observe people's everyday life about how they do some things. Maybe sometime people do something very intuitively. Can the observer find out of the similar characters about certainly group og people? And what conclusions observers can get from reality depends on the observers. It's not only about the reality, but also the observers' skills, philosophic, and psychological aspects. Even they can get correctly related information about people's experience, can they correctly translate those information into the design field? As a designer and an observer, one should know why people do such things by a specific way like this! Is it a common way or not? Intuitive or not? How to get some solutions in order to fit people's way in a real design?

Another difficulty is that it needs a lot of time to observe a large group of people's behaviour naturally. Observers would be very exhausted and despair if they get nothing useful information after two months observation.